Garage Floor Limited Warranty

 Limited Warranty

Garage Floors by Closet Factory floor coating system warranties against loss of adhesive strength between the concrete substrate or de-bonding of the applied multiple layer Polyurea coating system and will warranty against any applicator error and workmanship, both in surface preparation and the application of our multiple layer resinous coating applied to our concrete preparation for the life of the coating system. 

This limited warranty is non-transferrable and applicable only to the owner of the property at the time of contracting. Warranty repairs do not constitute an extension of the original warranty period for the original installation or any specific component or part thereof. (There is no warranty for cracks or crack and devot repair.) Coating areas repaired under this warranty may vary in color and texture from areas originally installed.

The responsibilities under this warranty agreement cease if any alterations additions or repairs (excluding emergency repairs) are made

Warranty Covers:

  • Against de-bonding of the applied multiple layer polyurea coating system for the life of the coating system

  • Staining from incidental spills of oil, transmission fluid, radiator fluid, gasoline, and diesel that are promptly removed (wiped up within 20 minutes of spill)

WARRANTY LIMITATIONS

Garage Floors by Closet Factory liability is limited solely to the repair or replacement of a defective product and shall in no event be liable for any incidental damages which may result from any defect in material or workmanship or from the breach of any express or implied warranty.

Warranty DOES NOT cover:

  • Any damages to the coating by physical abuse, vandalism, modifications to the substrate while the coating is being applied, mechanical impact damage, exposure to heat or flame, exposure to solvents or acids, windstorms, lightning, nails, screws, plant life, animal life, or abuse of owners negligence

  • Damage due to gouging and other extensive damage beyond the scope and protections of the system applied, including impact and abrasion other than that for which the system was designed.

  • Damage caused by a hydrostatic water problem, moisture vapor permeating the concrete slab, or exposure to either battery acid or brake fluid.

  • Changes or oxidation of the coating as a result of exterior exposure or atmosphere conditions

  • Any damage caused by use of pressure washers and scrubbing/buffing machines

  • Any damages caused by use of abrasive materials, detergents or harsh chemicals

  • Any damages from scratches, damage from impact, spinning tires, flames, mechanical damage to the underlying concrete, lack of maintenance and cleaning

  • Any damage from harsh chemicals such as but not limited to: battery acid, brake fluid, paint stripper, industrial solvents or like products

  • Normal wear & tear

  • Delamination caused by improper substrate condition, or an internal failure of the substrate, or failing concrete

  • Damage caused by cracks in the substrate prior to or occurring after the installation of the floor coating system that appear from ground shift and expansion/contraction of the substrate, cracking due to substrate movement is not under warranty regardless of whether same was repaired during original installation or not

  • The “Garage Grip” will wear out over time and will need to be re-applied. Motor Trend Garage Floors by Closet Factory accepts no responsibility as to the time or amount of wearing. The customer is responsible to maintain the safe limits for slip resistance throughout the life of the floor coating application

  • Any damage from Acts of God

  • Known or unknown contaminants present in the concrete that may cause discoloration or delaminating of coating

  • Concrete expansion/shift/movement

  • Misuse of the coating system and consequential damage

  • Slip and falls personal injury

  • Staining

  • Plasticizer Migration Tire Staining

    CUSTOMER RESPONSIBILITY

    Garage Floors by Closet Factory coating system requires a once to twice a month cleaning schedule with a Ph neutral cleaning solution like “ZEP Neutral Ph Floor Cleaner or Crystal Simple Green.  by scrubbing with soft bristle brush and clean water rinse. Light use of soap detergents with brush and clean water rise for stubborn stains. Please refer Care & Cleaning PDF for more in detail tips.

    WARRANTY AND GUARANTEE NOTICE

    All notice of warranty and guarantee issues must be submitted via email, and allow 30 days to complete an on-site inspection / evaluation of the claim. Additional 30 days for a written conclusion and timeline for resolve.

If you have any questions about the warranty, feel free to submit a message via our Contact Us page!